Technical Support & Repairs

Need technical assistance or looking to upgrade your gear? Whether your item is under warranty or out of warranty, our team is here to help.

For any support or repair requests, please contact us exclusively via email at:

📧 digisoftair@gmail.com

🛠️ Our In-House Specialized Workshop

Our in-house workshop has many years of experience in the industry. We provide high-level repair and customization services for all types of airsoft replicas, ensuring maximum precision, performance, and reliability.

⚠️ Important Service Guidelines

• Service Limitations: PLEASE NOTE: We do not service or maintain low-power air weapons/airguns (including pellet guns, BB guns, or air rifles). Our workshop is dedicated exclusively to airsoft replicas.

• Shipping Procedure: You must wait for our official confirmation before shipping any item to us. Packages sent without prior email authorization and instructions from our staff will not be accepted.

If you need to make a return, fill out this form.